What is the eVisa?
An eVisa is a digital record of your immigration status in the UK, held on the Home Office's online system. It replaces the physical BRP (Biometric Residence Permit) card for most foreign nationals as their primary proof of right to remain in the UK.
The eVisa is not a physical document - it is a data record accessible via the UK Visas and Immigration online account (gov.uk). To share your status with a third party (such as an employer or mortgage lender), you generate a share code from your UKVI account.
What if there are problems with your eVisa?
Common eVisa problems and how to resolve them:
Cannot access UKVI account:
- Reset your password at gov.uk/view-prove-immigration-status
- If account access issues persist, contact UKVI helpline: 0300 790 6268
EVisa does not show correct status:
- This can happen during visa transitions (e.g. after a successful ILR application) where the system has not updated
- Contact UKVI to report the discrepancy and request an urgent update
- The Home Office Resolution Centre can issue a letter confirming status in the interim
Share code not accepted by lender:
- Ensure the share code is current (within 90 days of generation)
- Check the lender is using the correct gov.uk verification page
- If the lender has a technical issue with eVisa verification, we can liaise directly
EVisa not yet issued:
- If you are transitioning from a BRP to eVisa and have not yet received your eVisa, your BRP remains valid for its stated expiry date - lenders should still accept the physical BRP in this transition period
eVisa and mortgage timeline planning
Practical timing advice for mortgage applications involving eVisa:
- Generate the share code at the beginning of the mortgage process - not on the day of application. Some lenders request it at the very first stage.
- The share code is valid for 90 days. For a straightforward mortgage application (8-12 weeks), a single share code usually covers the full process. For longer or more complex applications, you may need to generate a second share code.
- If you are currently in a visa renewal process (BRP expired, awaiting new visa decision), your right to remain is typically protected by the Section 3C leave provisions - but this may not be immediately obvious to a lender's verification system. We advise on how to handle the transitional period.
- ILR and settled status eVisas do not expire - the share code is still limited to 90 days, but the underlying status is indefinite.